eRIC

eRIC Support Contact

Phil Marshall, eRIC Manager

During Business Hours:

Monday to Friday (except Public Holidays): 0700 - 1630

PH: 044 4556 267

EM: Philip.Marshall@health.nsw.gov.au 

After Hours:

Monday to Friday (evening and night)

Weekends and Public Holidays: 24 hours a day

OR anytime you are unable to reach support through the above

Please phone the State Wide Service Desk on 1300 28 55 33

eRIC Support Resources

• eRIC User Guide
• Administering Medications
• Coronial Report Generation
• Uploading Wound Pictures
• Daily Routine Nursing
• Uploading an Advanced Care Directive - PDF Directions

Uploading an Advanced Care Directive - Video Directions

Wound Care Documentation in eRIC - Video Directions

Click HERE to go back to the ICU Secure Portal Home Page.