SafeHaven

SafeHaven is operating face-to-face for all guests wishing to access the SafeHaven service regardless of vaccination status from Friday 17 December 2021.

The hours of operation remain unchanged (Monday, Tuesday, Friday, Saturday and Sunday 4.30pm - 8.30pm including public holidays). 

FAQs
Do I need to pre-book a time to attend? 
Not at all! As a drop-in centre you can just turn up during our opening hours.

How will you keep the space COVID Safe? 
All guests are required to sign in via QR Code,follow public health orders and NSW Health directives in relation to COVID-19 Safety. This includes mask wearing and social distancing.

Will you still be offering a virtual service?
The reopening of our centre will mean that our virtual services will cease.

If you contact SafeHaven outside of the operational hours you can leave a message and a staff member will contact you during the next shift.  If you require more immediate mental health support please call the Mental Health Access Line 1800 011 511.

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The SafeHaven is a friendly, compassionate place where you won’t be judged. If you or someone you care for is experiencing emotional distress, such as thoughts of suicide, and you’d like support, the SafeHaven is here for you.

Many people have times in their life where they experience distress and thoughts of suicide. You may be feeling very alone and wanting social connections or you might simply want a place to go where people understand. Often when people feel suicidal the only place to visit outside business hours is a Hospital Emergency Department. 

SafeHaven will…
Create a safe alternative to a Hospital Emergency Department
Provide for those experiencing emotional and suicidal distress
Provide timely and effective care
Be led by Peer Support Workers
Create a society that has better access to care.  A society that keeps us in our communities where we can support one another. 

"As someone who has repeatedly gone to the emergency department for my mental health care it was extremely refreshing having an alternative that I found better suited to the care I needed at the time. "

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