We care for people over the age of 60 years who live in South Eastern Sydney. We care for those with a suspected cognitive disorder (including mild cognitive impairment, dementia) or those with a known cognitive disorder with complications.

Our team include specialist aged care Doctors called Geriatricians and doctors in training as well as specialised nurses and administration staff. 

Our Geriatricians are:

• Dr Thi Yen Hill
• Dr Stephanie Ward.

We work in partnership with your local doctor (GP), Prince of Wales Hospital and Community Health Services, local pharmacies and other Aged care service providers (including War Memorial Hospital, Day centres and residential aged care facilities).

Our clinic is held on Thursdays from 9.00 am - 1.00 pm at the Adult Outpatient Department, Level 2, Campus Centre, Prince of Wales Hospital. 

Your local general practitioner (GP) or your specialist will decide if you need to use our services. If you need to make an appointment, please ask your GP to fax us your referral letter with any blood and imaging results. Please fax referrals to: 02 9382 4241.

We will review your referral and send you a letter in the mail with your appointment details. If you provide your mobile phone number, you will receive a SMS reminder in the week before your appointment.   

You may need to wait from 3 - 6 months for your first appointment.

If you need to change or cancel your appointment, please telephone the Aged Care Department during business hours on 02 9382 4252.

Please ask your GP (local doctor) to organise the following tests before your appointment with us:

• Blood tests (FBC, EUC, LFT, CMP, B12/folate, TFT, fasting glucose) if none within the last 6 months.
• Brain imaging (CT or MRI) if none within the last 12 months.

Bring these test results to your first appointment along with:

• Your referral letter from your GP
• Your Medicare card
• A list of your medicines or bring all your medicines in a bag, including any herbal or over the counter medicines
• Glasses
• Hearing aids
• You are encouraged to bring a support person (a relative, friend or carer) with you
• Cambridge Behavioural Inventory (completed by a family member/carer/friend)
• A snack or drink if needed.

You can find more information on these trusted sources:

• Dementia Australia via the National Dementia Helpline 1800 100 500 or www.dementia.org.au
• Dementia Support Australia on 1800 699 799 or www.dementia.com.au
• Community Dementia Nurse referrals via Northern Network Access and Referral Centre on Phone: 02 9369 0400 or My Aged Care on 1800 200 422
• Aged Care Assessment Team for community supports via My Aged Care on 1800 200 422

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

We care for people over the age of 60 years who live in South Eastern Sydney. We care for those with a suspected cognitive disorder (including mild cognitive impairment, dementia) or those with a known cognitive disorder with complications.

Our team include specialist aged care Doctors called Geriatricians and doctors in training as well as specialised nurses and administration staff. 

Our Geriatricians are:

• Dr Thi Yen Hill
• Dr Stephanie Ward.

We work in partnership with your local doctor (GP), Prince of Wales Hospital and Community Health Services, local pharmacies and other Aged care service providers (including War Memorial Hospital, Day centres and residential aged care facilities).

Our clinic is held on Thursdays from 9.00 am - 1.00 pm at the Adult Outpatient Department, Level 2, Campus Centre, Prince of Wales Hospital. 

Your local general practitioner (GP) or your specialist will decide if you need to use our services. If you need to make an appointment, please ask your GP to fax us your referral letter with any blood and imaging results. Please fax referrals to: 02 9382 4241.

We will review your referral and send you a letter in the mail with your appointment details. If you provide your mobile phone number, you will receive a SMS reminder in the week before your appointment.   

You may need to wait from 3 - 6 months for your first appointment.

If you need to change or cancel your appointment, please telephone the Aged Care Department during business hours on 02 9382 4252.

Please ask your GP (local doctor) to organise the following tests before your appointment with us:

• Blood tests (FBC, EUC, LFT, CMP, B12/folate, TFT, fasting glucose) if none within the last 6 months.
• Brain imaging (CT or MRI) if none within the last 12 months.

Bring these test results to your first appointment along with:

• Your referral letter from your GP
• Your Medicare card
• A list of your medicines or bring all your medicines in a bag, including any herbal or over the counter medicines
• Glasses
• Hearing aids
• You are encouraged to bring a support person (a relative, friend or carer) with you
• Cambridge Behavioural Inventory (completed by a family member/carer/friend)
• A snack or drink if needed.

You can find more information on these trusted sources:

• Dementia Australia via the National Dementia Helpline 1800 100 500 or www.dementia.org.au
• Dementia Support Australia on 1800 699 799 or www.dementia.com.au
• Community Dementia Nurse referrals via Northern Network Access and Referral Centre on Phone: 02 9369 0400 or My Aged Care on 1800 200 422
• Aged Care Assessment Team for community supports via My Aged Care on 1800 200 422

We are a teaching hospital and you may be asked to be involved in research or for a student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Our team includes seven specialist doctors called Dermatologists, three Dermatology Registrars and one accredited Dermatology nurse.

Our Dermatologists:

These clinics are located in the Adult Outpatient Department,  Level 2, Campus Centre, Prince of Wales Hospital, Randwick. Phone: 02 9382 0400.

The following clinic is at the Albion Centre, Ground Floor, 150-154 Albion Street, Surry Hills. Phone: 02 9332 9600. 

You will need a referral letter from your local general practitioner (GP) or specialty doctor to use this service. Please ask them to write you a referral letter explaining your medical history, relevant test results and what medicines you are taking. Fax this referral to our Adult Outpatient Department on: 02 9382 0422.

We will then send you a letter in the post with the details of your appointment date, time and location. If the appointment is urgent we will contact you via telephone. 

If you provide your mobile phone number you will receive a SMS reminder 5 days before your appointment.

If you need to change or cancel your appointment please telephone 02 9382 0784 or 02 9382 0400.

We are a teaching hospital and you may be asked to be involved in research or for a medical student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

Our team includes seven specialist doctors called Dermatologists, three Dermatology Registrars and one accredited Dermatology nurse.

Our Dermatologists:

These clinics are located in the Adult Outpatient Department,  Level 2, Campus Centre, Prince of Wales Hospital, Randwick. Phone: 02 9382 0400.

The following clinic is at the Albion Centre, Ground Floor, 150-154 Albion Street, Surry Hills. Phone: 02 9332 9600. 

You will need a referral letter from your local general practitioner (GP) or specialty doctor to use this service. Please ask them to write you a referral letter explaining your medical history, relevant test results and what medicines you are taking. Fax this referral to our Adult Outpatient Department on: 02 9382 0422.

We will then send you a letter in the post with the details of your appointment date, time and location. If the appointment is urgent we will contact you via telephone. 

If you provide your mobile phone number you will receive a SMS reminder 5 days before your appointment.

If you need to change or cancel your appointment please telephone 02 9382 0784 or 02 9382 0400.

We are a teaching hospital and you may be asked to be involved in research or for a medical student to be present at your appointment. You have a right to say no. If you do so, this will not impact in any way on the services we will provide.

Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.

1. Ask your health team questions about: 

• Whether they have washed their hands. Staff should always wash their hands in front of you. If you did not see them you can remind them.
• Preventing infection in any tubes you may have had inserted such as a cannula (thin tube in a blood vessel) or catheter (tube inserted into your bladder). 
• How to prepare your skin for surgery to reduce your risk of infection.  
• Preventing infection in any wounds you may have from injury or surgery. 

2. Wash your hands

Even if your hands look clean they can still be carrying germs. It is very important that you wash your hands regularly with the alcohol rub or soap and water and particularly:

• Before you eat
• Before touching your eyes, nose, or mouth
• Before and after changing wound dressings or bandages
• After using the toilet, bedpan or bottle
• After blowing your nose, coughing, or sneezing
• After touching hospital surfaces such as bed rails, bedside tables, doorknobs, remote controls, or the phone

Picture: Nurse holding alcohol hand rub.

3. Inform your visitors

Please read this advice for visitors before coming to Hospital. Ask your visitors not to come into our Hospital if they are sick. All visitors must wash their hands with the alcohol run or soap and water before visiting you and when they leave. 

4. Follow our instructions about isolation

If a patient has an infection that can be spread to others or an infection resistant to antibiotics we may ask them to isolate from others. We will guide you and your visitors on what actions you need to take. 

5. Know about the signs of infection 

Some skin infections appear as redness, pain or moisture around a wound or where a tube is entering your body. You may also have a fever. Tell your health team if you have any of these symptoms. 

Tell your health team if you have diarrhoea three or more times in 24 hours, especially if you are taking an antibiotic. 

6. Get vaccinated

Visit your GP to get vaccinated against flu and other infections. Vaccine protect you and others. 

Learn more about infections that are resistant to antibiotics in these fact sheets:

• Antibiotic Resistant Bacteria
• Methicillin Resistant Staphylococcus Aureus (MRSA)
• Vancomycin Resistant Enterococcus
• Carbapenemase-producing Enterobacterales 

Learn more about caring for the tubes you may have had inserted in your body in these fact sheets:

• Caring for your cannula - a small tube inserted in a blood vessel
• Caring for your Peripherally Inserted Central Catheter (PICC) - a long tube inserted into your vein
• Caring for your Central Venous Access device - a device inserted into a vein and end just above your heart

If you have any questions, please email us at SESLHD-POWH-InfectionPreventionControl@health.nsw.gov.au

1. Ask your health team questions about: 

• Whether they have washed their hands. Staff should always wash their hands in front of you. If you did not see them you can remind them.
• Preventing infection in any tubes you may have had inserted such as a cannula (thin tube in a blood vessel) or catheter (tube inserted into your bladder). 
• How to prepare your skin for surgery to reduce your risk of infection.  
• Preventing infection in any wounds you may have from injury or surgery. 

2. Wash your hands

Even if your hands look clean they can still be carrying germs. It is very important that you wash your hands regularly with the alcohol rub or soap and water and particularly:

• Before you eat
• Before touching your eyes, nose, or mouth
• Before and after changing wound dressings or bandages
• After using the toilet, bedpan or bottle
• After blowing your nose, coughing, or sneezing
• After touching hospital surfaces such as bed rails, bedside tables, doorknobs, remote controls, or the phone

Picture: Nurse holding alcohol hand rub.

3. Inform your visitors

Please read this advice for visitors before coming to Hospital. Ask your visitors not to come into our Hospital if they are sick. All visitors must wash their hands with the alcohol run or soap and water before visiting you and when they leave. 

4. Follow our instructions about isolation

If a patient has an infection that can be spread to others or an infection resistant to antibiotics we may ask them to isolate from others. We will guide you and your visitors on what actions you need to take. 

5. Know about the signs of infection 

Some skin infections appear as redness, pain or moisture around a wound or where a tube is entering your body. You may also have a fever. Tell your health team if you have any of these symptoms. 

Tell your health team if you have diarrhoea three or more times in 24 hours, especially if you are taking an antibiotic. 

6. Get vaccinated

Visit your GP to get vaccinated against flu and other infections. Vaccine protect you and others. 

Learn more about infections that are resistant to antibiotics in these fact sheets:

• Antibiotic Resistant Bacteria
• Methicillin Resistant Staphylococcus Aureus (MRSA)
• Vancomycin Resistant Enterococcus
• Carbapenemase-producing Enterobacterales 

Learn more about caring for the tubes you may have had inserted in your body in these fact sheets:

• Caring for your cannula - a small tube inserted in a blood vessel
• Caring for your Peripherally Inserted Central Catheter (PICC) - a long tube inserted into your vein
• Caring for your Central Venous Access device - a device inserted into a vein and end just above your heart

If you have any questions, please email us at SESLHD-POWH-InfectionPreventionControl@health.nsw.gov.au

Our team includes our Nurse Manager, Clinical Nurse Educator, Medical Officers, Registered Nurses, Administration and Patient Service Assistant.

We work with medical specialists, your local doctor (GP), pharmacy, Red Cross and the National Blood Authority.

Arriving to ACU you will be greeted by administration staff who will check you into your appointment and ask for you to be seated. Nursing staff will greet you and direct you to a chair or bed.

ACU will provide coffee and tea during your treatment, however please bring your own lunch or other meals.

To make an appointment at our ACU, you will need a referral letter from your local general practitioner (GP) (valid for 12 months or indefinite referral) or medical specialist (valid for 3 months). Referrals are to be made to a Prince of Wales Hospital specialist who has admitting rights to Prince of Wales Hospital and should explain your medical history, list of any medicines you are taking and any relevant test results. Your Doctor can fax this referral letter to us and we will telephone you to make an appointment. Alternatively you can bring the referral letter to the ACU to make an appointment.  

We will try and make your appointment at a time convenient to you, however we cannot always guarantee this.

To cancel or change your appointment, please telephone us on 02 9382 2314.

You may need to purchase your medicine before you come to your appointment. We will let you know when we confirm your appointment. Otherwise, please bring:

• Current Medicare card or Veteran Affairs card
• Any Health Care Card, Pensioner Concession Card or Commonwealth Seniors Health Care Card.
• Insurer details (eg workers compensation, public liability or third party).
• Your Private Health Fund Membership card if you are currently insured with a private health fund.
• Recent pathology results, X-rays or medical images and their reports, if applicable.
• Activities to keep you entertained while waiting (for example, a book, music player with headphones, crosswords). 
• If you have any particular medical needs we suggest you come prepared (for example, bring your medicines, if you are diabetic please bring food). 

Services covered by Medicare require a valid referral. Non-Medicare and Medicare ineligible patients will be required to pay at Prince of Wales Hospital cashier prior to treatment.

Our team includes our Nurse Manager, Clinical Nurse Educator, Medical Officers, Registered Nurses, Administration and Patient Service Assistant.

We work with medical specialists, your local doctor (GP), pharmacy, Red Cross and the National Blood Authority.

Arriving to ACU you will be greeted by administration staff who will check you into your appointment and ask for you to be seated. Nursing staff will greet you and direct you to a chair or bed.

ACU will provide coffee and tea during your treatment, however please bring your own lunch or other meals.

To make an appointment at our ACU, you will need a referral letter from your local general practitioner (GP) (valid for 12 months or indefinite referral) or medical specialist (valid for 3 months). Referrals are to be made to a Prince of Wales Hospital specialist who has admitting rights to Prince of Wales Hospital and should explain your medical history, list of any medicines you are taking and any relevant test results. Your Doctor can fax this referral letter to us and we will telephone you to make an appointment. Alternatively you can bring the referral letter to the ACU to make an appointment.  

We will try and make your appointment at a time convenient to you, however we cannot always guarantee this.

To cancel or change your appointment, please telephone us on 02 9382 2314.

You may need to purchase your medicine before you come to your appointment. We will let you know when we confirm your appointment. Otherwise, please bring:

• Current Medicare card or Veteran Affairs card
• Any Health Care Card, Pensioner Concession Card or Commonwealth Seniors Health Care Card.
• Insurer details (eg workers compensation, public liability or third party).
• Your Private Health Fund Membership card if you are currently insured with a private health fund.
• Recent pathology results, X-rays or medical images and their reports, if applicable.
• Activities to keep you entertained while waiting (for example, a book, music player with headphones, crosswords). 
• If you have any particular medical needs we suggest you come prepared (for example, bring your medicines, if you are diabetic please bring food). 

Services covered by Medicare require a valid referral. Non-Medicare and Medicare ineligible patients will be required to pay at Prince of Wales Hospital cashier prior to treatment.