All patients attending the Menopause Hub requires a valid GP referral before we can book you an appointment.

Please note that we only accept electronic referrals (eReferrals). This is an electronic referral that is submitted on your behalf by your GP. This replaces paper, faxed and e-mailed referrals. We do not accept faxed, e-mailed or paper referrals.

Once we have received your referral from your GP through our eReferrals system, the nursing team and/or medical team will triage your referral to ensure you will be seen in the appropriate clinic. A letter with your appointment date and time will be sent to your postal address. This booking process may take 7-10 working days to complete.

You will receive a SMS notification (if your GP consents for you to receive these updates in your referral) once the referral has been received, accepted by our clinic and triaged by the nurses.

Please allow 2-3 weeks for your appointment letter to arrive from when we have received your referral. If it has been over 3 weeks and you have not received your appointment letter, please call (02) 9382 6248.

The Menopause Hub is an extremely busy service. Please be aware wait times for an appointment can range between 3 – 6 months depending on your specific needs. We appreciate your patience whilst waiting for an appointment.

The Menopause Hub only accepts eReferrals. Please see: https://www.seslhd.health.nsw.gov.au/services-clinics/directory/electro…

HealthLink eReferrals are integrated with multiple software programs, including Medical Director, Best Practice, Genie, Medtech Evolution, Shexie Platinum and Zedmed.

These Smartforms integrate with GP practice systems to streamline the completion and submission of electronic referrals. There is no charge for use of eReferrals.

SmartForms can be launched directly from practice management software.

Referrers who do not have access to these systems can access SmartForms via the HealthLink Portal. A HealthLink account is required.

User Guide for accessing and completing eReferrals: · Best Practice: https://vimeo.com/clanwilliamhealth/healthlink-smartforms-bestpractice · Medical Director: https://vimeo.com/clanwilliamhealth/healthlink-smartforms-medicaldirect… · Genie: https://vimeo.com/clanwilliamhealth/healthlink-smartforms-genie · MyHealthLink Portal: https://vimeo.com/clanwilliamhealth/healthlink-smartforms-myhealthlink & https://www.healthlink.com.au/user-guide/myhealthlink-portal/ · HealthPathways: https://sesydney.communityhealthpathways.org/

Referrals may be rejected from the clinic is there is insufficient information provided.

This is a public hospital clinic and if you have a valid Medicare card your visit will be free of charge.

If you do not have a valid Medicare card, you will have to pay a fee. (Please contact reception for a schedule of charges).

If you are from a country which has a Reciprocal Healthcare Agreement, you will not need to pay for your appointment. If this applies, we may ask to see a copy of your visa and passport.

Our multidisciplinary team includes:

Professor John Eden- Gynaecologist and Reproductive Endocrinologist

· Dr Amanda Beech- Endocrinologist and Obstetrician

· Dr Caitlin Corkhill- Menopause Fellow (Endocrinology)

· Dr Nadya Chami- Gynaecologist, Menopause Specialist

· Dr Anne-Marie Rees- Psychiatrist

· Gill Neil- Clinical Nurse Consultant

· Olivia Godfrey- Administration Officer

• The Menopause Taskforce - Agency for Clinical Innovation

It is estimated that up to one in four women experience severe symptoms during their menopause transition.

The NSW Government has committed funding over four years (2022-23 to 2025-26) to establish services for people experiencing severe symptoms of menopause. The Agency for Clinical Innovation is leading a project to develop menopause services across NSW.

• The Australian Menopause Society

Whether information is needed about peri-menopause, MHT/HRT and alternatives, osteoporosis or how to locate a doctor interested in women's health, the AMS seeks to bring accurate, evidence-based information to health care workers and the wider community.

• Jean Hailes

The Jean Hailes for Women's Health is an Australian nonprofit organization dedicated to promoting and providing women's health education and resources. It focuses on improving women's physical and emotional well-being through research, clinical care, and public health initiatives.