Community Nursing Team
How we can help you
Community nurses visit people at home. They are able to discuss what you need and develop a health plan with you. Some of the things nurses can help with are: wound care, managing health problems such as diabetes, managing your medicines and bladder or bowel problems. They also provide care and support for people who have life threatening diseases or choose to die at home.
Nurses often work with your doctors to control sickness and pain symptoms. They can support you, your family and carers. They can also give health advice and falls prevention education, information about home-help services and health care equipment.
A community nurse can discuss ways to help you improve or cope with bowel or bladder problems. They also help people manage their urinary catheters. The appointment can be in your own home or at the hospital. For more information on continence click here.
This is a free service.
After receiving a referral a community nurse will phone you within 24 hours to arrange a time to come and visit you in your home.
Hours of operation
Seven days a week.
Community Nursing Team
How we can help you
Community nurses visit people at home. They are able to discuss what you need and develop a health plan with you. Some of the things nurses can help with are: wound care, managing health problems such as diabetes, managing your medicines and bladder or bowel problems. They also provide care and support for people who have life threatening diseases or choose to die at home.
Nurses often work with your doctors to control sickness and pain symptoms. They can support you, your family and carers. They can also give health advice and falls prevention education, information about home-help services and health care equipment.
A community nurse can discuss ways to help you improve or cope with bowel or bladder problems. They also help people manage their urinary catheters. The appointment can be in your own home or at the hospital. For more information on continence click here.
This is a free service.
After receiving a referral a community nurse will phone you within 24 hours to arrange a time to come and visit you in your home.
Hours of operation
Seven days a week.
Transitional Aged Care Program
Help at home after being in hospital
Our Transitional Aged Care Program (TACP) provides support to older people at home after a stay in hospital. To receive this help you must be approved for the program while you are still in hospital. Hospital staff such as Social Workers can discuss if TACP is the right service for you.
TACP can provide help with: managing health problems, walking, moving around in the home and outside, showering and dressing, cleaning, shopping, medications and going to the doctor.
TACP may charge a fee and this will be discussed before services start. If a person is unable to pay the fee they will not be refused the service.
For detailed information about the Transitional Aged Care Program go to the MyAgedCare website.
Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.
Transitional Aged Care Program
Help at home after being in hospital
Our Transitional Aged Care Program (TACP) provides support to older people at home after a stay in hospital. To receive this help you must be approved for the program while you are still in hospital. Hospital staff such as Social Workers can discuss if TACP is the right service for you.
TACP can provide help with: managing health problems, walking, moving around in the home and outside, showering and dressing, cleaning, shopping, medications and going to the doctor.
TACP may charge a fee and this will be discussed before services start. If a person is unable to pay the fee they will not be refused the service.
For detailed information about the Transitional Aged Care Program go to the MyAgedCare website.
Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.
Transitional Aged Care Program
Help at home after being in hospital
Our Transitional Aged Care Program (TACP) provides support to older people at home after a stay in hospital. To receive this help you must be approved for the program while you are still in hospital. Hospital staff such as Social Workers can discuss if TACP is the right service for you.
TACP can provide help with: managing health problems, walking, moving around in the home and outside, showering and dressing, cleaning, shopping, medications and going to the doctor.
TACP may charge a fee and this will be discussed before services start. If a person is unable to pay the fee they will not be refused the service.
For detailed information about the Transitional Aged Care Program go to the MyAgedCare website.
Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.
Community Dementia Services
How we can help you
Our dementia nurses can visit you at home and give you information and advice on dementia and memory loss. They help your family understand how to best take care of someone with dementia or memory loss. They can also help you access services that will support you in your home.
Our dementia nurses work closely with your doctor, other health workers and other services that are helping you.
1. You need an aged care assessment
You or your carer/family can apply for an assessment through a website called My Aged Care at: www.myagedcare.gov.au or by phoning 1800 200 422.
If you need help to arrange this assessment you can also call the Care Finder service on 1800 346 337 (Monday to Friday 8:30am to 4:30 pm).
2. You will need to contact the Northern Network Access and Referral Service (NNARC)
You, your carer/family or doctor can contact NNARC to arrange an appointment with our Community Dementia Service. Call NNARC on (02) 9369 0400 or email seslhd-nnarc@health.nsw.gov.au.
Please contact our Northern Network Access Referral Service if you need to cancel or change your appointment. Call NNARC on (02) 9369 0400 or email seslhd-nnarc@health.nsw.gov.au.
Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) National on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.
Community Dementia Services
How we can help you
Our dementia nurses can visit you at home and give you information and advice on dementia and memory loss. They help your family understand how to best take care of someone with dementia or memory loss. They can also help you access services that will support you in your home.
Our dementia nurses work closely with your doctor, other health workers and other services that are helping you.
1. You need an aged care assessment
You or your carer/family can apply for an assessment through a website called My Aged Care at: www.myagedcare.gov.au or by phoning 1800 200 422.
If you need help to arrange this assessment you can also call the Care Finder service on 1800 346 337 (Monday to Friday 8:30am to 4:30 pm).
2. You will need to contact the Northern Network Access and Referral Service (NNARC)
You, your carer/family or doctor can contact NNARC to arrange an appointment with our Community Dementia Service. Call NNARC on (02) 9369 0400 or email seslhd-nnarc@health.nsw.gov.au.
Please contact our Northern Network Access Referral Service if you need to cancel or change your appointment. Call NNARC on (02) 9369 0400 or email seslhd-nnarc@health.nsw.gov.au.
Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) National on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.
Community Dementia Services
How we can help you
Our dementia nurses can visit you at home and give you information and advice on dementia and memory loss. They help your family understand how to best take care of someone with dementia or memory loss. They can also help you access services that will support you in your home.
Our dementia nurses work closely with your doctor, other health workers and other services that are helping you.
1. You need an aged care assessment
You or your carer/family can apply for an assessment through a website called My Aged Care at: www.myagedcare.gov.au or by phoning 1800 200 422.
If you need help to arrange this assessment you can also call the Care Finder service on 1800 346 337 (Monday to Friday 8:30am to 4:30 pm).
2. You will need to contact the Northern Network Access and Referral Service (NNARC)
You, your carer/family or doctor can contact NNARC to arrange an appointment with our Community Dementia Service. Call NNARC on (02) 9369 0400 or email seslhd-nnarc@health.nsw.gov.au.
Please contact our Northern Network Access Referral Service if you need to cancel or change your appointment. Call NNARC on (02) 9369 0400 or email seslhd-nnarc@health.nsw.gov.au.
Please let us know if you need an interpreter. You can contact us by telephoning the Translating and Interpreting Service (TIS) National on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.
Aged Care Assessment Team
Are you considering moving into a residential care facility or need respite care?
To be able to receive short term (respite) or permanent care in an aged care facility you need to be seen by our Aged Care Assessment Team.
The Aged Care Assessment Team (ACAT) is a group of health workers who can come to your home or visit you in hospital.
An ACAT assessment is free and our health worker will see if you are eligible to receive Government-subsidised aged care services. If you are eligible to receive care at an aged care facility the ACAT worker can help you to arrange this.
The ACAT team can work closely with your doctor, family and friends to make sure that you get the help you need.
Your opinions are always listened to and considered, and you will never be forced to make any decisions about your future during your assessment.
For more information about residential aged care or respite please go to MyAgedCare.
Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.
Handbook for family and friends of patients admitted to Aged Care Wards
www.myagedcare.gov.au is an Australian Government website and national phone line (1800 200 422) with up-to-date information about Australia’s aged care system and services. It assists people to navigate the aged care system and provides referrals for assessment and service provision
The Aged Care Information Line provides information on home and community care and financial benefits. Telephone 1800 500 853 TTY 1800 555 677
Aged Care Assessment Team
Are you considering moving into a residential care facility or need respite care?
To be able to receive short term (respite) or permanent care in an aged care facility you need to be seen by our Aged Care Assessment Team.
The Aged Care Assessment Team (ACAT) is a group of health workers who can come to your home or visit you in hospital.
An ACAT assessment is free and our health worker will see if you are eligible to receive Government-subsidised aged care services. If you are eligible to receive care at an aged care facility the ACAT worker can help you to arrange this.
The ACAT team can work closely with your doctor, family and friends to make sure that you get the help you need.
Your opinions are always listened to and considered, and you will never be forced to make any decisions about your future during your assessment.
For more information about residential aged care or respite please go to MyAgedCare.
Please let us know if you need an interpreter. You can contact us telephoning the Translating and Interpreting Service (TIS) on 131 450. Tell the operator what language you speak and then ask the interpreter to set up a telephone conversation between you, an interpreter, and the healthcare professional you want to speak with.
Handbook for family and friends of patients admitted to Aged Care Wards
www.myagedcare.gov.au is an Australian Government website and national phone line (1800 200 422) with up-to-date information about Australia’s aged care system and services. It assists people to navigate the aged care system and provides referrals for assessment and service provision
The Aged Care Information Line provides information on home and community care and financial benefits. Telephone 1800 500 853 TTY 1800 555 677